Thursday, February 16, 2012

Maintenance Window BLACKOUT of SERVICE


As all are painfully aware, we suffered a major hardware failure late Tuesday night that resulted in a five hour interruption of service on Wednesday. With only marginal service restored for the balance of the day.

This morning we are still cleaning up the collateral mess that the failure created.

While our hosting site has fixed the original issue they plan to take additional steps to bolster those repairs and provide additional protection against such an occurrence happening again.

On SUNDAY MARCH 19 from 6AM till NOON EST CALAN WILL BE OFF-LINE.

This unplanned interruption is to allow for the existing hardware to be replaced and upgrades installed.

Please advise your users of this window.

The hosting site suggests repairs may go much faster but given the desire to see this work completed as soon as possible without any additional surprises we are blocking a six hour window.

Our apologies for this inconvenience.