When it has not been Confirmed.
Like all on line ordering processes there is no Order till the User placing the order confirms. However as we all have experienced our customers are not always like other customers.
A recent occurrence for one of our sites has prompted calan to try to add a little more help in managing the behavior practices of our customers. What has matured as a practice at some sites is that either the customer or internal account team has been entering Projects well in advance. The theory is that the customer will return, enter any final updates and CONFIRM the Project. Unfortunately life in not always prefect! A Project entered in advance was not Confirmed the internal support team did not receive any notice and the Project slipped through the cracks.
Striving to seal those cracks for our customers we have made the Go2Show visibility just a bit smarter. You will notice on your Dashboards that there are now two versions of the Go2Show shopping cart (often mistaken for a bathtub) icon. One is grayed out the other the original full color.
A Go2Show Project that is not Confirmed
A Go2Show Project that has been Confirmed.
This updated icon set and the additional change of a new control when creating a Personalized Report view, Go2Show Confirmed, use "Is not Like" = C, will allow you to create new screens with sort & filter qualities to better track the Go2Show Order/Confirmation process.
Note: This is another customer driven enhancement. If you are experiencing similar challenges please share with us. If you what to discuss how to make use of this new tool please feel free to reach out.
