Monday, June 27, 2011

SERVER MIGRATION FOLLOW-UP

We have had two user's contact us when they were unable to reach a Log In screen.

This appears to be a individual Browser setting issue.

  1. Have the User dump their Browser Cache & History
  2. Have them delete any existing LINKS they have and enter the URL directly into the Browser address bar.
  3. They can now make a new LINK. Best practice is to use the Add to my Favorites provided on the Log In screen